Contact information

Contact Information

We’re here to assist you with any questions regarding your order, our products, or our policies. Please reach out using the contact details below.

Luxhira

  • Based in British Columbia, Canada
  • Email: info@luxhira.ca
  • Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (PST)
  • Response Time: Please allow up to 1–2 business days for a response.

For faster assistance, include your order number, full name, and a brief description of your inquiry in your message.

Please Note:

  • Inquiries received outside of business hours will be answered on the next business day.

  • Luxhira does not currently offer phone-based customer service to ensure that all communications are properly documented and resolved efficiently via email.

  • For security purposes, all communications must be sent from the email address associated with your order.